Your satisfaction is very important to us!
Please carefully size your locs before placing order because all sales will be final. No returns or refunds accepted for hair accessories for sanitary purposes.
If you are not satisfied with your purchase, contact me within 3 days of receiving the item. Items must be unworn/unused and in original condition and packaging. Shipping cost will not be returned, and it is the buyer's responsibility to pay for the return shipping costs. I accept only shipping with tracking.
If ever you break an item or damage occurs outside of the return & exchanges time frame, I offer repair options. Please contact me to discuss repair options. Please note that you the customer will be responsible for all shipping cost and depending on the item and damages a small labor and materials fee may apply.